Car Shop Inc. Shipping & Returns Policy
Shipping Information
We offer standard and expedited shipping to the 48 contiguous states.
For Alaska, Hawaii, Puerto Rico, and select international destinations, we provide reliable shipping options based on location and package size.
If you have special shipping requests, please contact us at 1-800-603-4359.
Processing & Shipping Times
- In-stock parts ship the same day if the order is placed before 3:00 p.m. CST, Monday through Friday.
- Orders placed after 3:00 p.m. CST or on weekends will be processed the next business day.
Return Policy
Return Period
We offer a 90-day return policy on new and unused parts.
Returns made after 90 days may be subject to a restocking fee.
Return Instructions
To ensure a smooth return process, please follow these steps:
- Include a copy of the invoice inside the box.
- Return the item in its original box or packaging.
- Clearly mark the invoice number on the outside of all returned boxes.
- All returns must be prepaid – collect shipments will not be accepted.
- Insure the package for its full value to protect against loss.
- We strongly recommend using a shipping service with tracking, such as ground shipping or priority mail, to ensure safe and traceable delivery.
Return Shipping Address
Car Shop Inc.
Attention: Returns
1214 17th Ave, Moline, IL 61265
